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Warranty Info

Tera Grand stands behind its products with a comprehensive one-year limited warranty, safeguarding against defects in materials and workmanship. During this timeframe, customers have the option to return products for replacement with equivalent items, subject to our discretion. It's important to note that this warranty exclusively covers parts and does not extend to defects or damages resulting from misuse, abuse, alteration, or normal wear and tear. Any alterations to the warranty terms remain within the discretion of Tera Grand.

Warranty Terms:

  • Tera Grand cannot be held responsible for damage to or loss of any programs, data, or removable storage media. Customers are strongly encouraged to back up any programs or data stored on removable media.
  • Any implied warranties imposed by applicable law are confined to the terms outlined in this limited warranty.
  • Tera Grand disclaims any liability for incidental, special, or consequential damages, including, but not limited to, loss of business, profits, data, or use, regardless of whether the claim is based on contract, tort, or warranty, arising from or related to the use or performance of the product. Even if Tera Grand has been informed of the possibility of such damages, this limitation holds true.